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Talk to the CarePartner team.
Questions about the platform, joining as an agency, or help with your account. A real person in Australia will reply within one business day.
Exploring CarePartnerSee it on your own agency visits in a 30-minute walkthrough.Book a demoCare agenciesSet up your agency in minutes and start accepting shifts from your providers.Join as an agencyAlready a customerSigned in? Use Help in the product, or email our support team.Email supportSecurity and privacySecurity reviews, the security pack and privacy requests.Visit the Trust centre
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We can’t respond to emergencies or complaints about care
If someone is in danger, call 000. To raise a concern about aged care, contact the Aged Care Quality and Safety Commission on 1800 951 822. Care workers with a concern about a visit should use the incident check in their visit link, or talk to their agency.
Quick answers
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I’m a care worker and didn’t get my linkVisit links come from your agency. Ask them to resend it.Where do I sign in?Providers, agencies and workers each have their own way in.How much does CarePartner cost?Providers and agencies pay per verified visit.Is our data kept in Australia?Yes. See how we host, secure and handle your data.
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