Hear about concerns in minutes, not days.
Incidents raised by agency workers reach your clinical lead with the worker's own words, the visit proof and the reporting clock already running, so you can decide with everything in one view.
Possible serious incident3:05 pm
Unexplained bruise and new confusion21 h 12 mto decide if reportable
Possible serious incidentRouted to Ruth N. at 3:05 pm
Decision recordedReason kept with the original
What you get
Oversight of care you don't deliver yourselves.
Incidents
Concerns reach you in minutes.
- Flags follow your routing rules
- The worker's words, answers and visit proof
- Reporting clock already running
Progress notes
Notes on the record the same day.
- Written to your rostering system by visit ID
- Nothing added, nothing softened
- The worker confirms every note
Verified visits
Know care was delivered.
- Arrival and departure proven on site
- Partly verified visits reviewed
- Every step time-stamped
Compliance and audit
Evidence when you're asked.
- Screening current at each visit
- Decisions with their reasons
- Evidence packs in minutes
Built for the Aged Care Act 2024
Ready for what the Act asks of you.
Associated providers
Proof of what each agency delivered.Incident management
Identified, managed and recorded on time.Worker screening
Shown to be current at each visit.
Your first six weeks
A pilot that proves it on your own visits.
We agree the measures up front: time to fill, verified hours, notes on time and incident response. You see the results weekly.
Plan a pilot- Week 1ConnectWe connect to your rostering system and set up single sign-on.
- Week 2Build your panelTiers, rate cards and urgent rules, with your rostering team.
- Weeks 3–6Pilot with 2–3 agenciesReal shifts, real visits. Weekly results review.
- Week 7Go liveRoll out to every agency, site and team.
See CarePartner on your own agency visits
A 30-minute walkthrough using your agencies, your care system and your hardest week. We'll scope a paid pilot with you if it fits.