Pay for verified time, at agreed rates.
Every invoice line is checked against verified check-in and check-out, the delivered note and the rate card. Finance only looks at what does not match.
| Visit | Billed | Verified | Result |
|---|---|---|---|
| AC-48177 | 2.5 h | 1.0 h | 1.5 h over |
| AC-48190 | 1.0 h | 1.0 h | No note |
| AC-48213 | 1.0 h | 1.0 h | Matches |
| AC-48216 | 1.5 h | 1.5 h | Matches |
Billed time against verified time.
Each line is matched to its visit ID and compared with the verified visit and your agreed rate. Matches are approved together; only the exceptions need a look.
- Billed over verified time flagged line by line
- Agreed rates and loadings applied automatically
- Approve every match in one step
Pay for care that was delivered.
Lines without a delivered note, or for visits that were never verified, are held automatically until the agency resolves them.
- Lines without a delivered note held automatically
- Unverified visits held from payment
- Agencies see why, and fix it themselves
Let CarePartner raise it for them.
Agencies can let CarePartner raise the invoice from verified visits, so there is nothing to dispute and they get paid faster.
- Or let CarePartner raise the invoice from verified visits
- Statement data that names the agency
- Exports for your finance system
Do agencies have to change how they invoice?
No. They can keep sending invoices, which CarePartner matches line by line, or let CarePartner raise the invoice from verified visits.
What happens to a line that doesn’t match?
It is held and the agency sees why: billed over verified time, no delivered note, or a rate that doesn’t match the rate card.
Does this replace our finance system?
No. Approved lines export to your finance system. CarePartner only does the checking.
Which rates are used?
The rate cards and urgent loading cap stored in your agency panel, so offers, acceptances and invoices all use the same numbers.
See CarePartner on your own agency visits
A 30-minute walkthrough using your agencies, your care system and your hardest week. We'll scope a paid pilot with you if it fits.