Subcontracted supports you can prove.
For registered NDIS providers who rely on agencies and subcontractors. Fill shifts with your preferred agencies, verify every support on location, and keep the evidence the NDIS Practice Standards expect.
Personal care for J. W.Weekly × 6
1PreferredBrightPath, HarbourNow
2ApprovedNorthside, Coastline1:41 pm
3Last resortKinfolk2:11 pm
Filled in 6 minutesBrightPath, Preferred tier
Priya checked inVerified on site at 9:02 am
By role
Every team gets its hours back.
Rostering
Fill shifts without the phone tag.
- Offer to your panel in one click
- See arrivals live, not by phone
- Re-offer late shifts in one tap
Quality and safeguarding
Hear about concerns in minutes.
- Alerts with the worker's own words
- Reportable incidents flagged with the clock running
- Decisions recorded with reasons
Admin and finance
Pay for supports that were delivered.
- Verified time at agreed rates
- Only mismatches need a look
- Evidence behind every claim
IT and integration
One connection, not five.
- Write-back to your rostering system by visit ID
- SSO with Entra ID or Okta
- Open API, webhooks and audit logs
Built for the NDIS
Made for the supports you deliver.
Assistance with daily life
Personal care and household tasks, verified at every visit.Community participation
Shift cover, worker links and notes for supports out in the community.Supported independent living
Agency staff across every SIL home, on one record.
NDIS compliance
Evidence for the NDIS Practice Standards.
Registered providers stay responsible for the supports their subcontractors deliver. CarePartner keeps the evidence as supports happen, rather than reconstructing it before an audit.
- NDIS Worker Screening checked on the day of every support
- Reportable incidents flagged with the notification clock already running
- Notes with authorship, written to your rostering system
- Agency scorecards from verified data feed your tiers
Your first six weeks
A pilot that proves it on your own supports.
We agree the measures up front: time to fill, verified hours, notes on time and incident response. You see the results weekly.
Plan a pilot- Week 1ConnectWe connect to your rostering system and set up single sign-on.
- Week 2Build your panelTiers, rate cards and urgent rules, with your rostering team.
- Weeks 3–6Pilot with 2–3 agenciesReal shifts, real visits. Weekly results review.
- Week 7Go liveRoll out to every agency, site and team.
See CarePartner on your own agency visits
A 30-minute walkthrough using your agencies, your care system and your hardest week. We'll scope a paid pilot with you if it fits.