Cover shifts

Fill shifts in minutes, at the rates you agreed.

Mark a visit for agency cover and CarePartner offers it to your panel in order, to named, cleared workers, at the rates you agreed. No emails, no chasing, no bidding wars.

Tier by tier

Your panel, in the order you trust it.

Offers go to Preferred agencies first, then Approved, then Last resort. Each tier gets a window to respond before the next one sees the shift.

  • Tiers and response windows set by you
  • Rate cards applied automatically to every offer
  • Agencies accept only with a named, cleared worker
Urgent mode

When it can't wait, everyone sees it at once.

Late notice or a no-show? Send the shift to every approved agency in one tap, with your urgent loading cap applied so nobody bids the rate up.

  • One-tap urgent re-offer from the live roster
  • Loading capped at the limit you set
  • First named, cleared worker wins
Accepted, then proven

A filled shift is only the start.

The accepted worker gets a secure link by text, checks in with proof, and writes the note on the same visit ID, so cover, proof and invoice line up.

  • Double bookings blocked across providers
  • Worker screening checked before acceptance
  • Every step time-stamped for the record
Questions

Cover shifts, answered.

Something else on your mind? Talk to our team.

See all FAQs
Do agencies have to bid on shifts?

No. Offers go to your panel in tier order at the rates you agreed. The first agency to accept with a named, cleared worker gets the shift.

How long does each tier get to respond?

You choose. Most providers give Preferred agencies a short window before the shift moves to Approved, and use urgent mode when time is tight.

Can the rostering team still book agencies directly?

Yes. A rostering team member can offer a shift to one agency, and the acceptance, proof and note still land on the same visit ID.

What does urgent mode cost?

Nothing extra. Urgent offers use your agreed rates with the loading cap you set, so the price never climbs past your limit.

See CarePartner on your own agency visits

A 30-minute walkthrough using your agencies, your care system and your hardest week. We'll scope a paid pilot with you if it fits.